Shipping policy
SHIPPING POLICY
Last Updated: August 24, 2026
Thank you for shopping with Ahavah Earthworks. We carefully prepare and package each order and appreciate your patience as we get your Earthworks goods on their way to you.
Order Processing
Orders are generally processed within 2–5 business days, excluding weekends and holidays.
Because some of our products are small-batch, handcrafted, or sourced in limited quantities, occasional processing delays may occur. If there is a significant delay or issue with your order, we will make reasonable efforts to contact you.
Shipping Rates & Delivery
Shipping rates and available delivery options are calculated and displayed at checkout.
Estimated delivery times provided at checkout begin after your order has been processed and are estimates only. Once an order has been transferred to the shipping carrier, delivery times may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.
Tracking Information
When tracking is available, customers will receive shipping confirmation and tracking information after an order has been prepared for shipment.
Please allow time for the carrier to update tracking information after receiving your package.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing checkout. If you discover an error, contact us as soon as possible. Once an order has been shipped, we cannot guarantee that an address can be changed or redirected.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Limited-Availability Products & Substitutions
Some botanical products and specialty blends are available only in limited quantities.
If a particular blend or variety becomes unavailable after an order is placed, Ahavah Earthworks may provide the closest comparable blend or product of equal or greater value in accordance with our Return & Refund Policy.
If you do not wish to receive substitutions, please include a note with your order or contact us promptly after placing it.
CBD & Hemp-Derived Products
Certain products offered by Ahavah Earthworks may contain CBD or other hemp-derived ingredients.
We reserve the right to restrict or decline shipment of these products to destinations where we determine that shipping or sale is prohibited or otherwise unavailable.
Customers are responsible for ensuring that products purchased from Ahavah Earthworks may lawfully be received and possessed in their jurisdiction.
Lost, Delayed, or Stolen Packages
Ahavah Earthworks is not responsible for delays caused by shipping carriers or for packages confirmed by the carrier as delivered that are subsequently lost or stolen.
If tracking indicates that a shipment may have been lost before delivery, please contact us so that we can assist in reviewing the shipment with the carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include your order number and photographs of the damaged item and packaging.
Eligible damaged shipments will be handled in accordance with our Return & Refund Policy.
International Shipping
International shipping availability, if offered, will be displayed at checkout. Customers are responsible for any applicable customs duties, taxes, import fees, restrictions, or other charges imposed by the destination country.
Certain products, including CBD, hemp-derived, botanical, or other regulated products, may not be eligible for international shipment.
Contact Us
Questions regarding shipping or an existing order may be directed to:
Ahavah Earthworks
Operated by Ahavah Gardens Spiritual Sanctuary
Colorado Springs, Colorado
love@ahavahgardens.org
719-662-3336
One Source. One Love. Many Paths Home.